Free Download

10 Easy Ways to Improve the Customer Service Delivery of Your Health Care Team/Practice Today!

Designed for busy practice managers/team leads who want to improve their team's customer service skills.

This quick guide offers easy ways to improve your team's delivery of a GREAT patient experience (and it's free). It includes:

Practical steps to easily get you started to make improvements with your team and practice.
Communications and soft skills reminders for patient facing staff.
How to prepare for the unexpected and the importance of patient feedback.
And more!

MEET Heidi Nulton of Patient Kinde™

Helping healthcare practice managers and team leads improve the customer/patient experience

Health care has a multitude of challenges these days. You are short on hours and probably on staff as well. Plus, your organization cannot afford any bad online reviews or lost patient revenue. And your team could really benefit from basic customer service training, but where do you even start to make that happen?

The good news is, I can help! After a 10+ year career in healthcare and a lifelong love and recognition of good customer service, I want to make it easy for managers like yourself to deliver the basics of customer service training to the teams that report to you and interact with your patients.

Start with our free guide to get started (click the box above) and then be on the lookout for our KICKSTART online customer service course, available to you and your team SOON!

These training elements made a dramatic difference for our practice, and I know it will do the same for you too! THANKS and watch your inbox!